Shipping Policy
Shipping Policy
At The King's Descendent, we are committed to providing a smooth and reliable shopping experience. Below you will find information about our order processing times, shipping methods, and delivery expectations.
Order Processing Time
All orders are processed within 1–2 business days after payment has been successfully received. Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Please note that orders are not processed or shipped on weekends or holidays.
International Shipping
We proudly offer international shipping to customers worldwide.
After your order has been processed, estimated delivery times are:
International Orders:
7–12 business days
Delivery times may vary depending on your location, customs processing, local postal services, and other factors outside of our control.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to become available.
You can track your order at any time through our Track Your Order page.
Customs, Duties, and Taxes
For international orders, additional customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delays
While we work hard to ensure timely delivery, shipping delays may occasionally occur due to:
- Customs inspections
- Carrier delays
- Weather conditions
- Holidays
- Incorrect shipping information provided by the customer
If your order has not arrived within the expected delivery window, please contact our customer support team and we will be happy to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided and the order has already been shipped, we may not be able to make changes or guarantee delivery.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: [Your Customer Support Email]
We appreciate your business and thank you for choosing The King's Descendent.